Privacy Policy: Grow Correct

1. Introduction

In this Privacy Policy, the terms “Company,” “we,” “us” or “our” refer to Grow Correct, a trading name of Data Legends Ltd, registered in England and Wales.

This Privacy Policy applies to the collection, use, and sharing of personal data by Grow Correct in the United Kingdom. Our registered address is 48 Norman Lane, Castle Hill, Ebbsfleet Valley, DA10 1EL, Swanscombe, United Kingdom.

We are registered with the Information Commissioners Office (ICO) under registration ID ZB835155. You may contact our privacy team at privacy@growcorrect.com.

2. What is the Purpose of This Privacy Policy?

We have created this Privacy Policy (“Policy”) to demonstrate our commitment to protecting the privacy of our customers, suppliers, partners, advisors, and visitors to our websites, services, and applications.

It outlines how we collect, use, store, and share personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. How Do We Define Personal Data?

In this Policy, “Personal Data” means any information relating to an identified or identifiable individual. This includes information such as names, contact details, IP addresses, and usage data, as defined by UK data protection laws. We collect Personal Data when individuals use our website, request information about our services, sign up for our services, or contact us for support.

4. What Is the Scope of This Privacy Policy?

This Privacy Policy applies only to Personal Data collected by Grow Correct. Our websites and services may contain links to third-party websites or services with separate privacy practices. We are not responsible for the privacy policies of such third parties and recommend you review their policies before providing any personal data.

5. Our Guidelines Regarding Children

Our services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Data from children. If you believe we have collected Personal Data from someone under the age of 18, please contact us immediately at privacy@growcorrect.com.

6. Use of Forums and Social Platforms

If you choose to participate in forums, blogs, comment sections, or social media features offered by us, please note that any information you submit may be read, collected, or used by others. We advise caution when sharing personal information in these public areas.

7. What Kind of Information Do We Collect?

We collect various types of Personal Data, including but not limited to:

- Contact and account information (e.g. name, email address, phone number, billing details)

- Payment information (e.g. card details, billing address)

- Service usage data (e.g. IP address, device details, login times, usage logs)

- Communications data (e.g. support queries, chat messages, recordings if applicable)

- Cookies and tracking information (e.g. browser type, device, IP address, website activity)

8. How Do We Collect Your Personal Data?

We may collect Personal Data:

- When you submit information through our website forms, applications, or chat services

- When you create an account or purchase services

- Through cookies and similar technologies used on our websites and platforms

- From third parties, such as business partners or service providers

9. Why and How Do We Use, Store and Retain Your Information?

We process Personal Data for the following purposes:

- To provide and manage our services

- To communicate with you regarding services or support

- To detect and prevent fraud, abuse or technical issues

- To comply with legal obligations

- For analytics and service improvements

We retain Personal Data only for as long as necessary to fulfil the purposes we collected it

for, including legal, accounting, or reporting requirements. Certain operational data may be

retained for business records after service termination in line with our retention policy.

10. How Do We Share Your Information?

We do not sell your Personal Data. We may disclose it to:

- Service providers and contractors working on our behalf (e.g. billing, hosting, analytics)

- Authorities or regulators if legally required

- Successors in business restructuring or acquisition

- Third parties with your consent or direction

All third parties are required to respect the confidentiality and security of your data and to process it only for specified purposes in accordance with our instructions.

11. Is Your Personal Data Secure?

We implement appropriate technical and organisational measures to safeguard your data. This includes encryption, access controls, secure servers, and regular monitoring. While we strive to protect your data, please be aware that no transmission over the internet is fully secure. You provide your data at your own risk.

12. Your Rights and Choices

Under UK data protection law, you have the following rights regarding your Personal Data:

- The right to access the Personal Data we hold about you

- The right to rectification of inaccurate or incomplete data

- The right to erasure (‘right to be forgotten’)

- The right to restrict processing

- The right to data portability

- The right to object to processing

- The right to withdraw consent where processing is based on consent

- The right to lodge a complaint with the Information Commissioners Office (ICO)

You may exercise these rights by contacting us at privacy@growcorrect.com. Please note that these rights are not absolute and may be subject to limitations under applicable law.

13. UK GDPR Compliance

Grow Correct Ltd processes Personal Data in accordance with the UK GDPR and the Data Protection Act 2018. Our legal bases for processing Personal Data include:

- Your consent (which can be withdrawn at any time)

- The performance of a contract with you

- Compliance with a legal obligation

- Our legitimate interests (e.g. for improving our services, ensuring security)

14. International Data Transfers

If we transfer Personal Data outside of the United Kingdom, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy regulations under UK law. This is to ensure that your data is treated in a manner consistent with UK data protection standards.

15. Cookies and Tracking Technologies

We use cookies and similar technologies to provide functionality, analyse site usage, personalise content, and manage advertising. You may manage your cookie preferences via your browser settings or our cookie management tool. For more information, please see our Cookies Policy, available on our website.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. Where required, we will notify you of significant updates and, if applicable, seek your consent. We encourage you to review this Policy periodically.

17. Questions or Complaints

If you have any questions or complaints regarding this Privacy Policy or the way we handle your Personal Data, please contact us at:

Email: privacy@growcorrect.com

Address: Grow Correct Ltd, 48 Norman Lane, Castle Hill, Ebbsfleet Valley, DA10 1EL, Swanscombe, United Kingdom

If you are not satisfied with our response, you have the right to lodge a complaint with the

Information Commissioner’s Office (ICO) at www.ico.org.uk.